FAQ
Q: How much money do I need to put down?
A: The amount you need to put down depends on what you’re comfortable with and what works best for your financial situation. While a down payment isn’t always required, we recommend putting some money down to help reduce negative equity if you decide to trade in or upgrade later. A down payment can also improve financing terms, leading to lower monthly payments and better loan conditions. If a lender requires a specific amount to secure approval, we’ll inform you and work with you to find a solution that fits your budget.
Q: Is Palomino Motors a Buy-Here-Pay-Here dealership?
A: At Palomino Motors, we do not provide in-house financing but we do work with a variety of lenders to provide flexible financing options for our customers. Even if you’ve been told you don’t qualify for financing elsewhere or have credit challenges, we may still be able to help. Our goal is to make the car-buying process as smooth as possible, and we’ll explore all available financing options to find the best solution for you.
Q: Can I check my credit score with you?
A: We do not provide credit scores or any confidential or personal information over the phone, but we can help you understand your financing options. If you’re unsure about your credit eligibility, don’t hesitate to visit us in person. We’re happy to assist while keeping your information secure and private.
Q: I’m currently out of town or unavailable today, but I see the perfect car for me. What can I do?
A: If you’re interested in a vehicle but unable to visit our dealership right away, we can hold it for you with a non-refundable $500 deposit for up to one week. Once the deposit is placed, we’ll temporarily remove the vehicle from our inventory and all advertising, ensuring it’s reserved just for you. This allows you time to finalize your plans and complete your purchase when it’s convenient. If you have any questions, feel free to call us at $500 deposit.
Q: I’m looking for a specific car. Can you help me find it?
A: Absolutely! At Palomino Motors, we have a vast network of trusted dealers and partners that allow us to locate a wide variety of makes and models. If you don’t see the exact car you want in our current inventory, we can help you find it. Let us know your preferences—whether it’s a specific make, model, year, or features—and we’ll do our best to source the perfect vehicle for you. Our team specializes in finding high-quality pre-owned cars that fit your budget and lifestyle. Contact us today, and we’ll start the search for your ideal vehicle.
Q: I don't see my question here, what should I do?
A: You can reach out to us by calling us or filling out the Contact Us form, both of which can be found in the buttons below! Also, be sure to check our business hours for the fastest response.
